If you want to return an item purchased online, return it to us within 28 days of the delivery date together
with the original packaging and we will either exchange the item or give you a refund.
Please note shipping charges will not be refunded. Also note that earrings cannot be returned or exchanged for hygienic reasons.
Ottoman Hands will refund the UK pounds sterling purchase price and takes no responsibility for exchange rate movements
that may have occurred between time of purchase and return.
We advise all customers to return any items to us by 'signed for' delivery as we cannot accept responsibility for goods not arriving with us.
Please ensure you include your contact details.
Address for return:
205 Westbourne Studios
242 Acklam Road