Free carbon-neutral delivery available

Get 10% off your first order - click here

Shine now, pay later with Klarna

Free carbon-neutral delivery available

Get 10% off your first order - click here

Shine now, pay later with Klarna

0
EUR (€)GBP (£)USD ($)

Stone Guide

Agate

Agate

Agate has been used for centuries as a material for crafting ornaments, small sculptures and for bases and handles of...

Agate has been used for centuries as a material for...

Amethyst

Amethyst

Amethyst has been a much loved gemstone for many centuries. Ancient civilizations prized it more than many precious gems, including...

Amethyst has been a much loved gemstone for many centuries....

Chalcedony

Chalcedony

Chalcedony has been a treasured gemstone throughout many ancient civilizations since the Bronze Age. Archaeologists have discovered seals and jewellery...

Chalcedony has been a treasured gemstone throughout many ancient civilizations...

Crystal Quartz

Crystal Quartz

The name ‘crystal’ originates from a Greek word ‘krustallos’, which means ‘icy cold’. From ancient times to the present day,...

The name ‘crystal’ originates from a Greek word ‘krustallos’, which...

Jade

Jade

Jade has been cherished for thousands of years. The name ‘jade’ comes from the Spanish expression ‘piedra de ijada’ meaning...

Jade has been cherished for thousands of years. The name...

Labradorite

Labradorite

Labradorite is treasured for its remarkable play of colour and is named after the Labrador peninsula of Canada where it...

Labradorite is treasured for its remarkable play of colour and...

Lapis Lazuli

Lapis Lazuli

Lapis Lazuli is one of the oldest gemstones being cherished and admired from around 4,000 B.C. It was used in...

Lapis Lazuli is one of the oldest gemstones being cherished...

Mother of Pearl

Mother of Pearl

Mother of Pearl is rumoured to have been given its name by Queen Elizabeth I. It is one of the...

Mother of Pearl is rumoured to have been given its...

Onyx

Onyx

Onyx, a stunning dark gemstone, has been used throughout the ages in carvings and jewellery, where it was usually cut...

Onyx, a stunning dark gemstone, has been used throughout the...

Pearls

Pearls

Pearls have been considered a powerful symbol of wealth and status for thousands of years. The oldest written mention of...

Pearls have been considered a powerful symbol of wealth and...

Rose Quartz

Rose Quartz

Rose Quartz, also known as a Heart Stone, has been given as a love token from around 600 B.C. According...

Rose Quartz, also known as a Heart Stone, has been...

Ruby

Ruby

Ruby is one of the most historically significant coloured stones and one of the four precious stones together with Sapphire,...

Ruby is one of the most historically significant coloured stones...

Sapphire

Sapphire

The name ‘sapphire’ is derived from the Latin word ‘sapphires’, which means – blue. Some also believe that the name...

The name ‘sapphire’ is derived from the Latin word ‘sapphires’,...

Smoky Quartz

Smoky Quartz

Smoky Quartz is considered a national gemstone of Scotland, a belief dating back to Druids. Used widely in ancient times,...

Smoky Quartz is considered a national gemstone of Scotland, a...

Turquoise

Turquoise

The name ‘Turquoise’ is a French word for Turkish. The history of this gemstone is long and storied. South American...

The name ‘Turquoise’ is a French word for Turkish. The...

WISHLIST
HELP

WHAT ARE YOU LOOKING FOR?

View all products

Empty result

MY BAG

SUBTOTAL

Spend £100.00 to Free Shipping
PROCEED TO CHECKOUT VIEW SHOPPING BAG
Your shopping bag is empty.

MY WISH LIST

VIEW WISH LIST
Your wish list is empty.

HERE TO HELP

How do I find the products I am looking for?
There are a number of ways to find the product you are looking for. You can use the search box in the top right hand corner of the page, or select a product category or gemstone from the filter menu.

What size ring do I need?
Majority of Ottoman Hands rings are adjustable (this will be stated on the website), however we also design sized rings. Sized rings in general come in sizes Small, Medium and Large, which corresponds to the following UK/ US ring sizes:

  • small: L/6
  • medium: M-N/7
  • large: O-P/8

How do I know when my order has been received?
An email will automatically be sent to you as the order is processed.

Which methods of payment do you accept online?
We accept all major credit and debit cards, as well as Paypal and Klarna. All payments are handled securely by our dedicated payment gateway provider.

How and when will my purchases be delivered?
All orders are shipped within 24-48 business hours, once the payment has been cleared, using a tracked delivery service. The couriers operate a Monday to Friday service between 9am – 6pm and a specific time slot cannot be requested, unless you are ordering UK Next Day Delivery. 

To find out delivery options and timescales, please visit our Delivery & Returns page.

What if I’m not in when you deliver?
If you are not there to receive and your delivery, then our delivery company will leave a card, normally saying the package can be picked up from the nearest depot or asking you to reschedule the delivery. If you would like the courier or a post man to leave the item in a secure location, please use your tracking number to amend your delivery. 

Do you deliver to PO boxes?
Unfortunately we do not deliver to PO box numbers, BFPO addresses, mail forwarding addresses and temporary residence addresses.

Do you deliver to other countries besides the UK?
Yes, we deliver globally. Please visit our Delivery & Returns page for more information.

How will my order be packaged?
All jewellery comes in our branded sustainable and recyclable packaging. Our jewellery come in a cotton pouch and a complimentary gift box. Please note that certain oversized pieces might not fit in a box due to their size.

Can I change or cancel my order after it’s been placed?
We generally process and prepare your order for despatch immediately, so you may not be able to make any amendments or cancel your order unless you notify our team within 1-2 hours of placing your order. If your order has been packed and dispatched before the team has received your cancellation notification, you would have to return your order once you’ve received it. Please visit our Delivery & Returns page for more details on how to return your items.

What is your Returns Policy?
Goods purchased from our website may be returned within 28 days of the date of the receipt (14 days for sale items) if you are not completely happy with the product. Please be aware you can not return pierced jewellery, like earrings, due to health and safety reasons. This does not affect your statutory rights. For more information please visit our Delivery & Returns page.

How long might a refund take?
As soon as we have received returned products, and checked that they are in their original condition, our team will be in-touch to notify you. We aim to process all refunds within 3 business days, however refunds might take longer during busy periods.

How do I return my order?
To return an item please email us at with your order number and reason for return at: support@ottomanhands.com 
For further details please visit our Delivery & Returns page.

How do I return my jewellery if it broke or got damaged?
Your Ottoman Hands jewellery comes with a 6-month warranty. Should your Ottoman Hands jewellery, purchased on our website, require repair or replacement within 6 months of purchase, please follow the instructions specified in Warranty & Repairs section of our Delivery & Returns page. 

How do I look after my jewellery?
To keep your Ottoman Hands jewels beautiful and lustrous for longer: 
• wipe your semi-precious stone jewellery with a clean, soft cloth after wearing;
• do not expose your jewellery to water or damp conditions;
• avoid exposing your jewellery to chemicals such as perfumes, household cleaning solutions and other sprays, lotions and potions as this could cause discolouration;
• ideally, store your jewellery in a box or Ottoman Hands pouch and try to keep pieces apart, so that they do not rub together or tangle up.

How do you use the personal information that I supply?
At Ottoman Hands we are committed to maintaining your privacy. To find out more details, please visit the Privacy & Security page.

How do I unsubscribe myself from receiving the newsletter?
There is an unsubscribe button at the bottom of every newsletter we send you. You are welcome to subscribe to the newsletter again at any time. 

What are cookies and how are they used on this site?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. To find out more details, please visit the Privacy & Security page.

WISH LIST

Do you want to add products to your personal account?

    YES
    NO

    We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.

    Privacy policy
    Accept